This is a real conundrum. I have a note 8. They never download. When Im on my cell carrier network, the files will download. Please check to see whether the data is enough to send MMS messages. Thank you and have a great day! I could have changed a setting without realizing what it would effect…I am not a TECH kinda girl lmao. We are sorry to hear that you have issues with MMS messages. Please try out the fixes in this article and see whether it works for you.
I have the same problem. I dont know what i have changed. Did you work it out as this article does not help? Thanks Sue. I am having the same problem. My carrier is thru Verizon.
Been a problem for several months now. None of the above fixes my problem. Hi Rhonda! Do you have signal and can you use your device to make calls and texts? Your email address will not be published. Skip to content. Check your network connection. Free up your messaging space. Remove task-killers. Disable antivirus temporarily. What does MMS stand for? If the error does not appear then you must check which app is causing the problem.
Begin by uninstalling the latest app that you had installed and keep uninstalling the apps till the error goes away. By doing this you will be able to identify the problem app. On the other hand, if you do not want to go through the hassle of installing one app at a time, you can do a factory reset to remove all data from your device and start afresh.
If your device showed the error in Safe Mode as well, then also you must complete a factory reset to let your device wipe all data that may be causing a problem and start all over again with a clean slate. Resetting the device to factory settings will wipe all data from the device.
This includes all videos, photos and any other important files stored on the device. It will also wipe all third-party apps that have been deleted from the device.
To ensure that you do not lose any data, you must create a backup of all the important files. Your phone will restart once the reset is complete and all data will be wiped from the device. Check if the error shows up again. If the error is fixed then your problem is solved and you can restore all data to your phone again. If you happen to see the error even after the reset, then take your device to a repair shop. For those who have a device which is under warranty, there is a chance that you may get a replacement for your device if the error is not fixed by the manufacturer.
Read also: Samsung Galaxy S3 common issues and how to fix them. This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
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This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. Just remember to restart the device after each solution until you find one that works. With it, you can:. Product-related questions? Gabriel Hammond August 6, Updated: November 9, What is it?
The following are just some of the most effective solutions to try; 1. Check the Internet Connection The first thing you should do when faced with this error is to check that you are connected to the internet. Check the Date and Time You may also experience this problem if the date and time on your device is not set correctly. Step 3: Now open WhatsApp again to see if the error still persists. If it does, try our next solution.
Clear Cache and Clear Data Clearing the Cache and data on any app might make it function a little better. Step 4: Now reboot the phone and open WhatsApp to see if the problem is gone. Step 1: You will need to back up your WhatsApp data before deleting. Just copy the "WhatsApp" folder on your SD card to your computer.
Your media photos, videos, audio from WhatsApp will be gone. Step 3: Restart your phone and check if you can save your downloaded files now.
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